Get your service now ticket information with Alexa

What it does

Uses Alexa Skill Kit

How we built it

We created a custom API to connect to Service Now IT Ticketing Systems

Challenges we ran into

Security Issues

Accomplishments that we're proud of

Our ease of use and that a volunteer was able to use it right away.

What we learned

Teamwork is everything.

What's next for Alexa, Get My ServiceNow

We want to add more Alexa Skills and use Voice UI Best Practices

Built With

  • alexa-skills-kit
  • aws-lambda
  • node.js
  • servicenow-api
  • vui-best-practices
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