Get your service now ticket information with Alexa
What it does
Uses Alexa Skill Kit
How we built it
We created a custom API to connect to Service Now IT Ticketing Systems
Challenges we ran into
Accomplishments that we're proud of
Our ease of use and that a volunteer was able to use it right away.
What we learned
Teamwork is everything.
What's next for Alexa, Get My ServiceNow
We want to add more Alexa Skills and use Voice UI Best Practices