Inspiration

We were inspired by the challenges faced by elderly people, first-time bank visitors, and individuals with low literacy who struggle to fill bank forms correctly. Many customers depend on bank staff or other people for help, leading to long waiting times, errors, and privacy concerns. We wanted to create a simple self-service solution that makes banking services easier, faster, and more accessible for everyone.

What it does

Our AI-Based Bank Form Filling Kiosk is a self-service machine that automatically fills bank forms using Artificial Intelligence (AI) and Optical Character Recognition (OCR). Users select the required banking service, scan their Aadhaar card, PAN card, or passbook, and insert the blank form. The kiosk extracts the required information, automatically fills the form, displays it for verification, prints the completed form, and allows payment through cash or UPI. The system supports both Cash Services and Non-Cash Services with multilingual voice guidance.

How we built it We developed the project by combining hardware and software technologies.

Hardware Raspberry Pi Touchscreen Display Document Scanner/Camera Printer Speaker UPI Payment Module Software Python OpenCV Tesseract OCR AI-based Form Recognition SQLite/MySQL Database

Challenges we ran into

Extracting accurate information from different identity documents. Supporting multiple bank form formats. Mapping document fields to the correct form fields. Designing a simple interface for elderly and low-literacy users. Ensuring customer privacy and secure data handling. Integrating hardware components into one system. Accomplishments that we're proud of Built an AI-powered self-service banking kiosk concept. Successfully integrated AI, OCR, and hardware into one solution. Designed a user-friendly interface with multilingual support. Created a solution that reduces waiting time and minimizes form-filling errors. Developed a prototype suitable for banks, post offices, and government service centers.

What we learned Through this project, we learned how AI and OCR can automate real-world tasks. We gained experience in hardware integration, user interface design, document processing, and teamwork. We also understood the importance of designing technology that is accessible to elderly and low-literacy users.

What's next for AI-Based Bank Form Filling Kiosk Machine Our future goal is to improve OCR accuracy, support more banking and government forms, add regional language support, enable biometric verification, and integrate the kiosk with bank systems. We also plan to deploy the solution in banks, post offices, hospitals, and government service centers to make public services faster, easier, and more accessible for everyone.

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