one.active.ai (Consumer Banking Use Cases)

Analytics
Chatlogs
Account selection
Home
Transaction confirmation

We are a Singapore Fintech startup with innovation lab in Bengaluru and office in the US. Our artificial intelligence (AI) delivers conversational banking services that help banks and other financial institutions redefine their future digital strategy. The technology uses advanced NLP and machine intelligence to enable customers to have natural dialogues over messaging, voice or IOT devices.

At Active.Ai, we are taking the conversational experience to a deeper level of customer engagement for financial services institutions through our AI platform that are making the conversations beyond transactional. We are moving the conversations from reactive to proactive and predictive and from just a bot based conversation to a bot and human agents / relationship manager based collaboration. Our financial services industry expertise and attention to accuracy rates, particularly when dealing with a multiple-language, multiple-dialect environment, omni-channel presence and customer insight based on machine learning leads to a customer experience that is much more than what an application or portal can provide. We believe when customers communicate in a natural, conversational way they reveal more about their preferences, opinions, feelings and inclinations and our AI engine understands that and the bots act based on that learning.

There are several financial services institutions that are live with our products like Axis Bank, IndusInd Bank, Kotak Mahindra Bank, HDFC securities, Tata Capital, FWD (Singapore), NTUC Income (Singapore). We have several more which are under implementation across India, South East Asia, US, ME region and Australia.

Links for details / demo videos:

· One.Active - https://active.ai/one (Platform) One.Active available on Finastra Fusion Fabric Cloud - https://store.fusionfabric.cloud/details/one/

One.active.ai provides a self-service conversational AI platform for banks and credit unions with pre-built workflows, pre-trained datasets and pre-certified integration with Finastra.

Banks and credit unions can select features such as balance queries, funds transfers and others, configure business rules quickly, customize responses and branding and deploy to end users in a matter of weeks.

ONE by Active.ai provides full flexibility and control for creating retail banking conversational AI use cases.

· Axis Bank Aha: https://www.youtube.com/watch?v=WB36VDH1bnk

· FWD Faith: https://www.youtube.com/watch?v=f2-CpBFBo-E

· IndusInd Bank Alexa: https://www.youtube.com/watch?v=Z50PYYxd7aM

· HDFC Securities Arya: https://www.youtube.com/watch?v=wiy1uW5ymIE

· Kotak Mahindra Bank Keya: https://www.youtube.com/watch?v=a5axbmt36Gw

· NTUC Income IncomeShield: https://www.youtube.com/watch?v=Ul3xa2tNkXA

· APIX - Axis Bank and Active.ai: https://www.youtube.com/watch?v=OF86pHAhfPM

· Triniti.ai: https://www.youtube.com/watch?v=3Yysq43aesk