Inspiration
With Covid-19 impacting millions of retail outlets worldwide, businesses are embracing digitization by branching out into e-commerce. Popular media sites such as TikTok and Instagram have seen an exponential increase in the number of online stores within their platform, enabling businesses to reach out to a wider target audience.
Goals
Our no-code platform seeks to allow users to easily create AI chatbots for their stores, enabling businesses to automate the online sales process and reduce manual labor. We aim to build a seamless, simple process for businesses to harness the power of AI chatbots without the need for coding skill.
What it does
We built a no-code platform for business to easily create, manage and deploy AI-powered chatbots for their e-commerce shops to help customers make better purchasing decisions.
How we built it
We built our webapp using a React frontend and a Django REST backend, which is integrated with the AWS LexV2 API to train NLP models for our chatbots.
How it works
Users will sign up and log into our webapp, which allows them to fill in a form detailing the desired behaviour of the chatbot, and this data will be sent into our backend, which trains and deploys the chatbot for their online stores.
Challenges
We faced some challenges working with the AWS boto3 SDK and integrating it with our existing Django backend models and design. We also had to spend some considerable time trying to handle AWS authentication for us to be able to create LexV2 chatbots via python
What's next
We still need to integrate the chatbots from AWS into businesses' social media accounts, this will require some AWS Lambda stuff and also interfacing with the Facebook Business API (which will require time for approval on their side)
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