3D Printer Assistant

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  Running TestScript

• 

  Agent Console

• 

  VertexAI

Inspiration

Working with 3D printers can be a challenge for people who want to interact with this new technology. When I started with printers there was no technical support available 24/7 that allows you to guide you to move forward with the personal projects I was working on. And although there are videos on YouTube, sometimes it is necessary to cover certain details when you have a problem involved. It is for this reason that I decided to create a playbook related to 3D printers and how Artificial Intelligence could help beginners.

What it does

Create a virtual assistant that provides the opportunity to interact with users to guide them in providing technical support when they have any problem with the 3D printer. The assistant is capable of responding in both Spanish and English.

How we built it

I used Vertex AI and with the help of Gemini AI I created a script that would serve as a basis for providing technical support service based on the most common problems that users may have when working with a 3D printer.

Then create an agent using the Agent Console and add specific instructions that are capable of responding to the users' needs regarding 3D printer problems.

Next, perform tests to test the interaction with the user and evaluate the response for consistency and logic received as responses provided.

Challenges we ran into

Try to develop a script that is as complete as possible and can cover different scenarios where users have situations or problems with their 3D printers.

Accomplishments that we're proud of

Make an assistant available to users who provide different proposals for solutions at any time of the day without having to send an email since the interaction is carried out on time. In this way, the user feels that he is having a direct interaction and can advance in the search for an answer to the problem that arises.

What we learned

Create an app within GCP Create a Playbook within Vertex AI Interact with Gemini AI 1.0 Create a bucket to upload files within GCP Test the Playbook through chat interaction

What's next for 3D Printer Assistant

Add more proposed solutions to the problems that users encounter

Create a front end that allows me to connect to an end-point to make the assistant available to people

Share the experience with manufacturers and users to collect information and incorporate new functionalities to the bot.

Built With

• agent
• vertexai