Inspiration

The mobile health clinics can be affected by environmental obstacles that can cause it to show up late or not at all. Patients need to be able to navigate around these disruptions should they occur, and may not have regular access to internet and/or a smartphone.

Currently, patients must call the mobile health clinic number to confirm a) schedule b) exact location, adding friction to the process and overhead for staff.

This is a real problem currently affecting San Mateo County residents.

We are operating under the following assumptions: Patients may not have regular access to internet Patients may not have a smartphone Patients may not have a phone Patients have limited resources (time, money) Staff has no bandwidth to maintain systems Staff has no access to update website directly

What it does

This app helps patients plan their visits to public healthcare providers (eg mobile clinics, veteran's affairs) with realtime information via web app and SMS. For mobile clinic staff, it reduces overhead spent answering the phone to confirm location and availability.

  1. Location tracker so that patients know where the mobile health clinics are
  2. User-friendly interface for employees to update large delays (flat tires, etc)
  3. iPad check-in at the mobile clinic to hold patients’ place in line and # of people in line, with reporting to track # of patients seen each day and average wait times (useful for budgeting/resource allocation)
  4. live feed of clinic delays (via Twitter) + number of patients (via check-in) waiting on a) website b) by SMS (for subscribers by location)
  5. Patients can text a number to get an update of human-readable location and # of people waiting (if no one has signed up that day, text should say ‘in transit’).
  6. nearby public health clinics in the case of a delay or urgent need (filter by services offered)

How we built it

arcGIS Collector to track the location of mobile clinic arcGIS online to show locations of nearby health centers and VA centers in different layers Twitter timeline Customized Bootstrap to work with arcGIS jQuery JS HTML/CSS OpenSMC datasets A Veterans Affairs dataset we built ourselves

Challenges we ran into

arcGIS wasn’t rendering with native Bootstrap No prior experience with arcGIS Couldn't figure out how to let staff easily update status without a server (used Twitter!)

Accomplishments that we're proud of

Welcomed a new member to our group at 11AM Implemented arcGIS despite having no prior experience Used publicly available datasets from OpenSMC

What we learned

How to use online arcGIS Understanding the problem can be more important than the technology used to solve it

What's next for 5-RAGTAG

Build out queueing workflow Set up for text message alerts for clinic to update visitors with new scheduling information Streamline site structure and appearance with Angular

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