Translation - 024_Hospitals_0548_Danke_Mahlzeit -

#DankeMahlzeit says thank you: Concretely to the people who currently work for our society and locally through supporting cafés and restaurant from the neighbourhood.

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….. This is a pretty rough translation. We promise that we will update it. As the world is tackling COVID-19 this is our contribution. May it inspire and help. Please adapt, spread and discuss! Wishing you and your loved ones all the best. Stay healthy!

Feedback is highly appreciated! If you have any questions, remarks or ideas… please get in touch!

Inspiration

The world we live in is networked in many different ways. But social life is shaped locally by people.

It is already clear that the Covid 19 pandemic has a direct impact on our economic system. The economic existence of numerous catering businesses is at risk, and the jobs interwoven in this economic sector are under threat. Very few cafés and restaurants are making enough revenue to survive a longer lockdown. Many entrepreneurs suddenly and unexpectedly face an existential threat. We do not want to let Covid-19 destroy our favorite places, the life's work of our fellow citizens.

More than ever before, the Covid-19 pandemic also shows how our society is dependent on these people who maintain our socially important structures through commitment, perseverance and continuity: Employees of the health system, social professions, food and retail trade, waste management, drugstores and many more. It is often people in these professions who are valued but precariously paid for their work. This must change! People from so-called system relevant professions are currently putting considerable extra effort into providing for all of us, not a few of them with additional family burdens, which the closure of day-care centres and schools brings with it. In some cases, financial losses of the partners suddenly reduce their household income. Many people who work in so-called system relevant professions also have an increased risk of becoming infected with COVID-19 themselves.In short: They are our everyday heroines.

Wir bleiben für euch hier

Especially in times of crisis, social cohesion and lived solidarity are important. Fortunately, many people stay at home to reduce the infection rate. Private individuals and companies alike, in solidarity with the people who work in the systems relevant professions, appreciate these important efforts with much gratitude and recognition. This can be seen, for example, in the evening applause from the open windows.

We want to give people and companies who can afford it the opportunity to do twice the good: With a gift of DANKE.MAHLZEIT! you will honour the commitment of our everyday heroes* and at the same time take a concrete part in helping your favourite restaurants to overcome the COVID 19 crisis. That's why we worked hard this weekend to bring this idea forward.

What it does

Free meals for people from systemically relevant professions! On DANKE.MAHLZEIT! private persons or companies buy vouchers at their favourite café or restaurant. These vouchers are a gift for our everyday heroes* and can then be converted online or via app into a shopping voucher for a specific meal. Personal pickup or contactless delivery by taxi driver* is possible. In this way, our taxi drivers, who are also severely affected by COVID-19, can be supported in a concrete way. The Order Angels (https://www.orderangel.eu/) support the taxi drivers in the implementation of the contactless delivery. They have developed exactly this procedure within the WirVsVirus-Hackathon.

By using our offer, sponsors get involved in several ways:

  1. Standing ovations for our everyday heroines are good - but free meals are much more effective! A DANKE.MAHLZEIT! fills the stomach, is a culinary break and relieves the wallet of our everyday heroes. Thanks to DANKE.MAHLZEIT! our everyday heroines also have to spend less time and resources on shopping and cooking. Every voucher purchase made via DANKE.MAHLZEIT! expresses appreciation and recognition and contributes to the well-being of our everyday heroines.

  2. We will not let COVID-19 destroy our favourite cafés &restaurants! With DANKE.MAHLZEIT! we want to make a contribution to the fact that our society strengthens the backs of its favourite local restaurants and its everyday heroines.

  3. Taxi drivers* also belong to the heavily burdened professional groups. They can be involved by delivering the meals from the restaurants to the everyday heroines, thus counteracting the loss of earnings.

  4. But last but not least, the sponsors also benefit in the end: After the end of the corona crisis, they will hopefully be able to return to their favourite cafés and restaurants, which they have supported economically during the restrictions imposed by the pandemic and thus saved from permanent closure if necessary.

How we built it

The idea for DANKE.MAHLZEIT! was submitted by Cordula and Sascha. An idea developed at a Berlin based kitchen table. #WIRVSVIRUS and #COV-19 made it possible for 12 people, who didn't know each other before, to turn into a team and to work out the idea for DANKE.MAHLZEIT in theory. 5 other people contributed valuable and important impulses, although they were already involved in other projects. It is not yet completely clear to us how we found each other in the first place. But it worked!

United by this vision, we pursued the goal of achieving the best possible result within the tight time corridor. Only a few had experience with hackathons and/or the implementation of concrete IT projects. We put our basic needs on hold in stages. Thanks to the energetic support of our partners and friends, who took care of us and partly looked after our kids on their own, we were able to get involved in this experiment in the first place. THANK YOU.WE.LOVE.YOU!

At this point we would also like to address all retailers who suddenly had to close their shops. We did not forgot you! However, we just had 36 hours. So we concentrated on the gastronomy sector.

Cafés and restaurants are places where people come together and form a society. Catering establishments are central places of our civilisation, our urban, village and neighbourhood culture. Our idea wants to supports these places to survive the COVID 19 crisis.

At the same time, we do not only want to express our gratitude to the people who are currently keeping our infrastructure running, whether they want to, love and/or have to. We think this is good, but not effective enough! Unfortunately we do not have the power to change anything about precarious employment. Through DANKE.MAHLZEIT! we want to appreciate their commitment with something concrete: a free, tasty meal!

Actually - thanks to SLACK - everyone has participated in all processes. In numerous slack conferences we have discussed the different user* perspectives, made hypotheses and adapted DANKE.MAHLZEIT! to the needs of the target groups.

Within a short period of time, three subteams have been formed and have worked out tasks independently:

  1. Team Product Innovation & Marketing: We involved our target groups in the product development from the very beginning through customer interviews (telephone & whatsapp). This enabled us to get a picture of the mood under which representatives of the respective target groups would use and benefit from our offer. Texts were written by Team Marketing.

  2. Product Development Team: Amazing! Within a short time we sketched a prototype for an app, coordinated it with Team Product Innovation, then programmed a click prototype. Thus, not only a concrete result has emerged from an initial vision, but also a feeling of self-efficacy against COVID-19: Together we can all contribute to preventing the negative impact of the pandemic on our society from becoming too serious.

  3. Team Audiovisual Communication: Based on the results of Team 1 and Team 2, we have continuously worked on the audiovisual and artistic realisation of the pitch video. Concept, dubbing, video editing and sound - all from one source.

Perspective Everyday Hero*ine

  • Are you an everyday hero*ine?

COVID-19 makes it possible! A DANKE.MAHLZEIT! is free for you. There is only a small fee if you don't want to pick up your DANKE.MAHLZEIT! yourself and therefore wish a contactless delivery. By redeeming a Danke.Mahlzeit! voucher you support the favourite restaurant of the person who gave you this DANKE.MAHLZEIT! If you have the delivery made, you support taxi drivers on site.

Even at the risk that you probably won't be able to hear it anymore: DANKE very much for your commitment! Without you a lot of things would not be running here. That's the only reason why we have DANKE.MAHLZEIT! Now we do not want to disturb you any further and wish you a good appetite! Enjoy your meal!

This is how you get your DANKE.MAHLZEIT!:

  • Register at www.dankemahlzeit.de or via our App.
  • Choose a favourite restaurant from the DANKE.MAHLZEIT! vouchers available in your city.
  • Choose a DANKE.MAHLZEIT! voucher for yourself, e.g. a pizza.
  • Decide whether you would like to pick it up personally or have it delivered without contact. If you decide for contactless delivery, it is free of charge for you, if the restaurant is up to 500 meters away from you. Otherwise we charge a delivery fee of 5,00 €.

KlickPrototypAdobe

Perspective favourite gastronomy

Are you the owner* of a favourite cafrestaurant?

Your restaurant, snack bar or café - i.e. your economic existence - is threatened by COVID-19? Then we would like to support you in these difficult times.

How does DANKE.MAHLZEIT! work! ?

  • First of all you have to register with us at www.dankemahlzeit.de as your favourite gastronomy.
  • Delivery or pick up? Check if there are taxi companies on site that offer contactless delivery according to current hygiene standards. If so, please tick "Delivery" and "Pick up possible". You can find taxi companies here. If this is not possible, please tick "Pick up possible".
  • Afterwards you will add a few selected main meals or main products:
  • We recommend that you offer at least 1 variation of each main dish: vegan, vegetarian, with chicken, with fish and with beef.
  • Information about ingredients and additives must be provided.
  • Each meal should have the same price. Please calculate your offer so that every DANKE.MAHLZEIT! has the same price. For example, Pizza Margherita, Pasta Napoli and Lasagne Bolognese each cost 8,00 €.
  • As soon as someone buys a voucher for your restaurant, you will be informed about it and the value of the goods. The amount will be credited directly online to your account.
  • As soon as a private person or a company buys DANKE.MAHLZEIT! vouchers for your business, they are visible to our everyday hero*ines. Private individuals and companies will receive an invoice with VAT shown on it.
  • Everyday heroes choose from the offer you have placed. They will then receive a shopping voucher which they can redeem for the chosen DANKE.MAHLZEITEN!
  • If everyday hero*ines prefer a delivery, we recommend you to cooperate with local taxi companies, which can deliver goods contactless according to current hygiene standards.
  • The use of DANKE.MAHLZEIT! is free for you. We want to support you! That's why we do not charge a commission as long as COVID-19 determines our everyday life.

Unfortunately, we cannot guarantee that our offer will work for you. But we keep our fingers crossed for you and your employees as hard as we can! Use your network and tell your regular customers that they can support you and your everyday heroines at the same time via DANKE.MAHLZEIT!

KlickPrototypAdobe

Sponsor Perspective

Do you want to sponsor a DANKE. MAHLZEIT!?

  • Then you are just at the right place! Standing ovations for our everyday hero*ines are good - but free meals have much more impact:
  • By buying a DANKE.MAHLZEIT! voucher you do twice as much good: You help your favourite restaurant to survive the crisis caused by COVID-19. At the same time, you are giving everyday hero*ines from the region a free DANKE.MAHLZEIT!
  • A DANKE.MAHLZEIT! fills the stomach, is a culinary break and relieves the wallet of our everyday heroines. Thanks to DANKE.MAHLZEIT! our everyday heroines also have to spend less time and resources on shopping and cooking. Every financial contribution through DANKE.MAHLZEIT! expresses appreciation and recognition and contributes to the well-being of our everyday heroines.

It is said that people come closer together in times of crisis. We keep our fingers crossed that you will soon be able to spend beautiful moments in your favourite café or restaurant again!

If you like the concept, please refer DANKE.MAHLZEIT! to others!

KlickPrototypAdobe

Challenges we ran into

Availment Especially the everyday hero*ines who have chosen a social or medical profession are rather reluctant to take help for themselves. It's their job. No Need to make a fuss about it. This is the result of conversations that members of our team have had with members of the health and social professions. The acceptance of a free DANKE.MAHLZEIT! would be welcomed, taking into account privacy and simplicity. Proof of professional group membership was rejected in principle. It was welcomed that the use of a DANKE.MAHLZEIT! would benefit the sponsor's favourite gastronomy. It was described as relieving, that a free meal leads to financial and time relief, because one does not have to worry about cooking, shopping or paying.

Potential misuse

At the beginning we considered whether and in what form we could ensure that the free meals were really only taken up by our everyday hero*ines, people from system-relevant professions. In our society we are used to quickly accuse others of misuse of subsidies and to want to protect offers from this. But can a project based on solidarity arise from mistrust? We think: NO!

That's why we have refrained from asking our everyday heroes to register with the appropriate documents in order to take advantage of the free DANKE.MAHLZEIT! Misuse would also be noticed quickly. Many meals are delivered to the workplaces of the everyday hero*ines: In hospitals, nursing homes, supermarkets, drugstores, barber shops, doctor's offices and other facilities that are still open to keep all of our lives running. Also, employees from waste management, rescue services or cleaning companies and police officers will be clearly recognized as everyday hero*ines because of their uniform. We are aware that this does not completely rule out the possibility that one or the other meal will end up with someone who is not an everyday hero. Nevertheless, we build on solidarity and avoid high barriers.

Data protection

As much as collecting data is a sensitive matter due to its intrusive nature trespassing the boundaries of our privacy, it is necessary for the utilization of the app. Hence, the app exclusively collects data without which it would not work. Data is collected, stored, transmitted and processed in accordance with the Data Protection Ordinance (DSGVO). Handling of your data is made transparent to the users. Users can request deletion of their data at any time and receive the address of the responsible complaints office. Programs which track the surfing behaviour of users are generally not used.

Although we comply with the legal requirements and handle the collected data responsibly, we are aware that unfortunately some everyday hero*ines will decide against using our service out of concern for their data security. However, if the app has proven itself, it is conceivable that we in the team will consider alternative possibilities to enable this group to also use DANKE.MAHLZEIT!

Legal Information

We are a motley crew. We asked ourselves in which form of company or organisation or under which roof DANKE.MAHLZEIT! could be brought to life. So far we have no answer to this question.

Accomplishments that we are proud of

In just 48 hours, we have put together a project as a team of people who were hitherto completely unfamiliar with each other.

We are proud to have accomplished the following:

  • Team formation from a pool of over 40,000 participants* on Slack
  • Agreement on a common goal and the way to achieve it
  • Formulating our vision
  • Familiarization with partly unknown technical tools and platforms
  • Conducting various interviews with representatives of the relevant groups of people
  • Creating a click dummy
  • The timely creation of the pitch video
  • Creation of this devpost page
  • First public relations work via social media
  • www.dankemahlzeit.de and www.dankemahlzeit.com registered
  • Targeted and respectful communication in all the steps described
  • As for everyone else, the past few weeks have been challenging for us: when the number of new infections is rising and you think that COVID-19 is coming closer and closer , a feeling of paralysis can quickly develop. There is something to be done to counter this state of affairs. For us, #WIRVSVIRUS was both a distraction and a health-promoting measure. The work on DANKE.MAHLZEIT was relief and challenge in one. We are proud and happy to have participated in #WIRVSVIRUS and to have brought the idea of DANKE.MAHLZEIT! to life. Self-efficacy, especially in times of crisis, is a good thing.

What we learned

Some of us have participated in a hackathon for the first time. At first we were not sure if we could contribute anything at all. So each of us eveloped on a different level.

Each of us has skills that are needed. And since it's hard to hide behind others in a small team with very diverse skills, you're forced to bring them in and sometimes wonder about yourself (if there's time to reflect on that during the hackathon).

On the other hand, every single one of them has had to deal with technical tools that he or she hasn't used yet or not intensively. The learning curve here was extremely steep.

And: Together so much can be done!

What's next for 024_Hospitals_0548_Danke_Mahlzeit

For the future, DANKE.MAHLZEIT! to become reality. We would like to implement our APP prototype. For the further implementation it is necessary to get gastronomy companies on board. Another participant of the hackathon, who was primarily involved in another project, but who has supported us with his know-how, is well connected and has already offered to establish appropriate contacts. In addition, their project group has developed processes for implementing contactless meal deliveries. Valuable synergies already arise from the contact to project groups within the Hackathon.

DANKE.MAHLZEIT! stands and falls with the level of awareness we achieve: We need a sufficiently large number of people from all three target groups who want to use our services. Therefore, we will make ourselves known through various channels, especially social media, and inspire as many people as possible with our vision as it inspires us.

For the further implementation of DANKE.MAHLZEIT! we need financial resources as well as the support of experts: In particular, we are missing a full-stack developer for the creation of a website and the app, a data protection/security expert, a lawyer especially for tax and business law issues, a marketing expert and a project manager.

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