I bought my international ticket online - where can I collect it?
On the off chance that e-Tickets are not accessible for your excursion (or on the off chance that you decide on ticket assortment at the station), you may gather your tickets bought and paid for by means of SNCB International (on the web, through the application, by phone or at a travel service) at the global ticket workplaces at the accompanying 48 stations:
Antwerpen-Berchem, Antwerpen-Centraal (Antwerp), Arlon, Brugge (Bruges), Brussels Airport-Zaventem, Bruxelles-Central/Brussel-Centraal, Bruxelles-Luxembourg/Brussel-Luxemburg, Bruxelles-Nord/Brussel-Noord, Bruxelles-Midi/Brussel-Zuid, Bruxelles-Schuman/Brussel-Schuman (Monday to Friday), Charleroi-Sud, Ciney, Essen, Eupen, Gent-Dampoort (Ghent), Gent-Sint-Pieters (Ghent), Gembloux, Hasselt, Heide, Kapellen, Kortrijk, La Louvière-Sud, Leuven, Libramont, Liège-Guillemins, Liège-Palais, Lokeren, Louvain-la-Neuve Université, Marbehan, Marloie, Mechelen, Mons, Mouscron, Namur, Noorderkempen, Oostende, Ottignies, Rochefort-Jemelle, Saint-Ghislain, Sint-Niklaas, Spa, Tamines, Tongeren, Tournai, Verviers-Central, Visé, Waregem, Welkenraedt.
Notice: if your excursion is likewise accessible electronically (e-Ticket or Digital Homeprint), you will be charged a dealing with expense of €6 on the off chance that you decide to gather your tickets at a the station.
N.B.: on the off chance that you have paid web based utilizing a Mastercard, you should introduce this card at our ticket workplaces when gathering your tickets, as a safety effort.
Check ticket workplaces opening times on belgianrail.be
In the event that e-tickets can't be given for your trip, tickets bought from SNCB International may likewise be gathered at the NS International Service Offices at the 6 Dutch stations of Amsterdam CS, Arnhem, Den Haag CS (The Hague), Rotterdam CS, Schiphol Airport and Utrecht CS.
At which station would i be able to purchase international train tickets?
These are the 21 stations where you can purchase train tickets for our full global offer:
Arlon, Antwerpen-Berchem (Antwerp), Antwerpen-Centraal (Antwerp), Brugge (Bruges), Brussels Airport-Zaventem, Bruxelles-Central/Brussel-Centraal (Brussels), Bruxelles-Luxembourg/Brussel-Luxemburg (Brussels), Bruxelles-Midi/Brussel-Zuid (Brussels), Bruxelles-Nord/Brussel-Noord (Brussels), Charleroi-Sud, Eupen, Gent-Sint-Pieters (Ghent), Hasselt, Leuven, Liège-Guillemins, Kortrijk, Mechelen, Mons, Namur, Oostende, Ottignies.
In these 27 stations, you can just purchase global ticket for the cross-line prepares that serve these stations:
Essen, Heide, Kapellen, Noorderkempen (Monday to Friday): trains to Amsterdam/Roosendaal
Liège-Saint-Lambert, Tongeren, Visé: trains to Maastricht
Gent-Dampoort, La Louvière-Sud, Lokeren, Mouscron, Saint-Ghislain, Sint-Niklaas, Tamines, Tournai, Waregem: trains to Lille
Bruxelles-Schuman/Brussel-Schuman, Ciney, Gembloux, Libramont, Louvain-la-Neuve, Marbehan, Marloie, Rochefort-Jemelle: trains to Luxembourg
Spa, Verviers-Central, Welkenraedt: trains to Aachen
If you don't mind note that we will request a service fee when you purchase worldwide tickets at ticket workplaces at our stations.
Opening times of global ticket workplaces at Bruxelles-Midi/Brussel-Zuid station:
- Every day somewhere in the range of 5.45 and 21.30.
Opening times of global ticket workplaces at Bruxelles-Central/Brussel-Centraal station:
- Every day somewhere in the range of 6.15 and 20.00. After 8pm, you can in any case purchase your global tickets at ticket office n°4 (public travel).
For what reason is there dealing with expense for purchasing worldwide tickets by phone or at the station?
Under an European Directive, all limitations have been lifted on the global transportation of travelers. As a merchant for a few global rail organizations, SNCB International is not, at this point viewed as a public assistance and subsequently doesn't profit by any State financing. In this unique situation, the commission we jump on the offer of train tickets is not, at this point adequate to take care of the expenses related with every one of our exercises.
Regardless of this, to offer you an ideal assistance, we might want to continue putting resources into our Contact Center and station data (and not simply in our online administrations). Subsequently the need to approach you for a taking care of expense on the off chance that you need to utilize the administrations and guidance of our business staff at our Contact Center or stations.
This expense (VAT included) is:
€9 for fast trains or overnight train appointments
€5 for purchasing "traditional" global train tickets for day travel
€14 for purchasing Eurostar tickets at the stations of Brussels-Midi, Paris Nord and London St.- Pancras.
No dealing with charge for short boundary ventures (public assistance)
This dealing with expense applies per trip (and not per ticket) and can't be discounted if travel is dropped.
This taking care of charge doesn't matter to:
online buys through our site or application
explicit special cases portrayed in our handout (PDF)