RPA or Robotic Process Automation Technology is an innovative technology used to automate the business process by using bots, otherwise known as software robots, and Artificial Intelligence (AI). It allows computer software or bots to gather data and interpret them. They use it to manipulate the data, transact, trigger necessary response, and communicate with various other systems.

RPA is a technology used to perform various tasks across the business applications in the same manner as humans. It is mainly designed to reduce redundancy and avoid handing off simple tasks to human employees.

Benefits of RPA

Robotic process automation technology can help organizations on their digital transformation journeys by:

Enabling better customer service. Ensuring business operations and processes comply with regulations and standards. Allowing processes to be completed much more rapidly. Providing improved efficiency by digitizing and auditing process data. Creating cost savings for manual and repetitive tasks. Enabling employees to be more productive. Applications of RPA

To build a career as an RPA Developer you must sign up for Intellipaat’s online RPA training in Chennai .

Some of the top applications of RPA include:

Customer service: RPA can help companies offer better customer service by automating contact center tasks, including verifying e-signatures, uploading scanned documents and verifying information for automatic approvals or rejections. Accounting: Organizations can use RPA for general accounting, operational accounting, transactional reporting and budgeting. Financial services: Companies in the financial services industry can use RPA for foreign exchange payments, automating account openings and closings, managing audit requests and processing insurance claims. Healthcare: Medical organizations can use RPA for handling patient records, claims, customer support, account management, billing, reporting and analytics. Human resources: RPA can automate HR tasks, including onboarding and offboarding, updating employee information and timesheet submission processes. Supply chain management: RPA can be used for procurement, automating order processing and payments, monitoring inventory levels and tracking shipments.

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